Desert Foothills Library Basic Policies

LOANS & FINES

RENEWALS

INTER-LIBRARY

HOLDS

EDUCATORS

Loan Periods and Fines

The following are the loan periods for materials borrowed from the Desert Foothills Library.

Library DONATING MEMBERS Periods and Fines

The maximum number of items that may be checked out for Library Donors is 25 items that fall within the maximum limits.

Library CARD HOLDERS Periods and Fines

The maximum number of items that may be checked out for regular library card holders is 12 items that fall within the maximum limits.

As you can see the benefits of becoming a donor are substantial. Please consider becoming a donor to maximize your materials availability.

A $15 charge will be added to a Library Patron’s account in the event of a fines balance being referred to a collections agency

The cost for a lost or damaged item is the replacement cost for the item plus a $5 processing fee in addition to late fees that apply.

A charge of $25 will be added to a Library Patron’s account in the event of a check being returned or a credit card payment being denied.

*Possibility of one (1) renewal, if not on hold for another patron.

·  Printed materials – 21 day renewal option
·  Talking Books – 21 day renewal option
·  Music CDs – 21 day renewal option
·  DVDs – 7 day renewal option

All items including but not restricted to books, DVDs, audio cassettes and compact discs, whether purchased or donated, that are lost or destroyed by patrons must be replaced by the patron at the cost listed in the Library’s database plus a $5 processing fee for each item. Patrons who refuse to pay such fees and/or return the item without paying fees will automatically lose borrowing privileges until such fees are paid.

If the fee is paid, and the item is returned within 15 days, the patron will then receive a refund of that fee via U.S. Mail. Library personnel must check DVDs, audiocassettes, compact discs, puzzles, etc., for damage before Library privileges are restored.

Since DVDs, audiocassettes and compact discs are checked on a regular basis at Checkout to assure their usable condition, a patron cannot use the words “it was like this when I checked it out”, as his/her excuse for not paying for the replacement.

Renewal of Library Materials

Library materials may be renewed one time, if not on hold for another patron, for the following time period*:

Books – 21 days
Audiobooks – 21 days
Music CDs – 21 days
DVDs – 7 days
Magazines – no renewals

*Exception: library accounts are blocked if fines of $5 or more are accrued.

3 Ways to Renew Library Materials

On our website:

  • Click on “My Account” on our homepage.
  • Click on “Items Out.”
  • Select items and click “Renew.”

By phone:

  • Please have your library card number ready.
  • Call 480-488-2286 and ask to renew materials.

In person:

  • Please have your library card with you.
  • Ask to renew materials at the front desk.

InterLibrary Loan (ILL)

The Library recognizes that no single library can meet all the demands of its community. For this reason, interlibrary loan service is available to patrons who need additional resource materials. Interlibrary loan forms are available at the Circulation Desk.

Requests are available to all cardholders of the Desert Foothills Library. Upon receipt of the material, patrons will have two weeks to use the materials. Materials may not be renewed unless special arrangements are made with the Library Director. Materials requested via interlibrary loan may take several weeks to arrive. This is due to the fact that materials are borrowed from libraries across the country and shipping takes time. Typically, lending libraries will not lend titles that have been published within the last six months or year. Patrons will be notified if a request cannot be filled by a lending library. ILL is free of charge to members of the Library Association, Cardholders will be required to pay any postage arising from the ILL.

Holds

The placing of hold requests in respect of materials is a benefit offered to Members of the Desert Foothills Library Association. A Member is a patron who has donated a minimum of $50 individually or $100 as a family in the current fundraising year. This is a very useful benefit and we encourage all patrons to become a Member.

A hold request can be placed from a patron’s online account or in person at the Library. Patrons will be notified by email and/or by telephone when a requested item is available. The item will be held at the Circulation desk for a period of  7 days from the date it becomes available. If the item is not collected by the end of the 7-day period it will be passed on to the next patron with a hold request or re-shelved in the Library.

To place a hold in the Library, patrons should ask for an Item Request Form at the Circulation desk. Simply complete the form and hand it to an employee or volunteer at the desk.

To place a hold online, you can visit either the Library Catalog or log into your Library account.

If using the catalog, search for the item required to see if it is available. Alongside each item in the catalog you will see a “Place Request” button. Click this button and you will be prompted to log in to your Library account. Once logged in, you can click the button, “Submit Request”. The item is now on hold request for you. You should receive a confirmation on the screen that your request has been placed.

If placing a hold from your account, first log in. Click on “Catalog Homepage” and select “Home” from the drop down menu. Enter details of the item for which you are searching in the box shown. Once the correct item is displayed click the button marked “Submit Request”. On the next page shown click “Submit Request”. The item is now on hold request for you.

Educator Library Card

Teachers with an educator’s ID as well as homeschooling parents and caregivers are eligible to open an Educator Library Card.

This card will allow you to check out up to 50 items, place items on hold, and allow fine forgiveness for items used in the classroom or for educational purposes.

Please see a librarian or staff member at the library to open an Educator Library Card.